Can't manage Disney+ Extra on my account page.

[andtm]

Hi all,
I just bought a new device and got the 6 months Disney+ (standard tier) "extra".

I already have a Disney + Premium account so I'd like to delete the extra (or upgrade to Premium so I can delete my existing Disney sub), but when I try to mage extras I just get a black panel where the option screen should be:



I've tried several different browswers on two computers (a PC and a Macbook), also tried the ios app, but the panel is blacnk on all devices.

Any suggestions please? (apart from ring ing customer support)

[madasaf1sh]

@andtm 

Best to give it a a day or so, to allow for it to catchup, you dont need to cancel your existing Disney Plus account, just cancel the extra and then wait till your end date passed on Disney Plus, and then use your extra to get your 6mths again etc

I have done this a few times, and patience is the key.