Call back

[Speccy]

Not an idea but can't find how to post in community. Always been happy with O2 but had a charge I didn't recognise no help when I rang a few days ago asked for a manager & was told none available but one would call within 24 hours. Still waiting! Customer service is not as good as it was!

[Anonymous]

You are not likely to receive a call back even though you were informed that you would

[Cleoriff]

Hi @Speccy

If you want to post in the Community you look for the section relevant (for instance Discussions and Feedback) You will see this

You click on New Message and this will open

You put the title in the subject box. Write your message and then press post. That will do the trick

[Cleoriff]

Re the issue of O2 calling you back. This rarely happens. You will need to contact them again in the morning

8-8.30am http://www.o2.co.uk/contactus