Solved: BT mast ownership

Anonymous · ‎22-08-2015

Just a quick question - someone I know went into a three store today as they have a problem with the phone - the staff said there mast 'up the road' is owned by BT and has a fault, so we can't find out what the problem is - this sounds like 'fobbing off' to me unless others know differently. Do BT own masts?

MI5 · ‎22-08-2015

They own all the EE masts so if Three have a transmitter on it and the fibre network to the mast has a problem it's quite feasible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎22-08-2015

They own all the EE masts so if Three have a transmitter on it and the fibre network to the mast has a problem it's quite feasible.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-08-2015

Cheers muchley.