Attempted Fraud

[DebsK3]

Last week I was contacted via a call to my mobile phone supposedly from my bank's anti fraud department, today I was contacted by a private number stating from o2 fraud (Both attempts were using the same scam) - this time they were attempting to log in to my o2 account. Whilst they were on the phone I was texted a one time pass code from o2 and the fraudster requested I tell him the pass code so that he could stop a fraudulent transaction in my account.

The fraudster already had the following:

My name

My Mobile No

Last 4 digits of my credit card

I know this scam has been happening for a very long time but I just wanted to say how very convincing and determined the fraudster was, I presume that many people are still falling for this scam with potentially  devastating consequences, otherwise the fraudsters wouldn't still be on it.

Could I ask everyone with social media accounts to let friends and family know never to give one time pass codes out to anyone no matter how convincing they are.

[MI5]

@DebsK3 

Good advice. It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
If you think you’ve been the victim of fraud – whether that’s because you’ve given details to someone over the phone, or clicked on a link in a suspicious text or email – there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions
Change your account and online account passwords
Forward fraudulent texts to us for free on 7726 and we’ll look into them
Contact Action Fraud on 0300 123 2040
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract with us using their details
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.