Dear O2, I recently informed you of a scam from an Armenia source, 3/9/24 two calls to my mobile and 4/9/24 two more calls to my mobile. None of these calls were answered and still £150.99 was taken from me. I did inform you at the time and I got a crime reference code which I passed on to you and now my latest bill includes this amount which was nothing to do with me. You have given me a spend cap of £0, thank you.
I had another call from Armenia with a different number on 10/10/24 +37495205090, I am aware that many people seem to be having the same sort of scam, is there anything you can do to help.
