Ariel Direct

[Anonymous]

Hi, has anyone had any dealings with Ariel Direct.  they contacted me saying that the were working with O2, and they could give me a discount, and regular tariff.  i agreed, but now they are taking money directly from my account, which is in excess of the agreed monthly tariff.  i am finding it difficult to get hold of them, and i still have 4 months on the agreement.  i have been with O2 for over 15 years, but will be leaving shortly if this is not rectified.  can anyone offer anyadvice please.

[gindygoo]

Good luck millsy

[Anonymous]

Hi Toby, sorry how do i contact you directly.  i have to go out again shortly.  best Steve

[Cleoriff]

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@Anonymous wrote:

Hi Toby, sorry how do i contact you directly.  i have to go out again shortly.  best Steve

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Click on the link in @Toby 's signature...or the one I have just highlighted

[Anonymous]

When are these con artists going to be shut down?

[viridis]

I don't know why they have access to the non business consumer data when they are a business partner tbh.

[Anonymous]

Me either but I'm guessing it because they are on the list as a trusted partner of O2

[viridis]

Imo they have more than betrayed that trust.

[Anonymous]

They've broken every rule & are very sneaky & underhanded

[jonsie]

I can't understand why o2 can't just disassociate themselves from these sharks preying on consumer customers. 

[Cleoriff]

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@jonsie wrote:

I can't understand why o2 can't just disassociate themselves from these sharks preying on consumer customers. 

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^^^^^^^^ that....So many threads and posts on here about Aerial its a wonder they are still able to con O2 customers.