@Hail21
We are just customers like yourself.
All we know here Activate Apple Watch Guide
Reference code 14
If you had received a SMS that states setup has been completed, please restart your watch. If you still get this error or you didn’t receive an SMS, the eSIM will need resetting, so please contact our Social Media team here
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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