Anyone else fed up with poor phone reception

on 03-12-2010 11:17
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on 03-12-2010 11:17
I am compelled to write this out of frustration with the poor signal I get in the Fetcham Surrey area. On looking on Twitter and talking to many others they all report the same sort of problem.
My wife is with 3 and very rarely has a signal issue.
I would love to know your thoughts and feeling about this because I don't believe 02 are taking people seriously enough.
I have been with 02 for many many years but I don't think that's going to last at this rate.
I very much look forward to hearing from you all
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on 03-12-2010 11:39
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on 03-12-2010 11:39
http://www.o2.co.uk/network
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

on 03-12-2010 11:51
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on 03-12-2010 11:51
People react to the experiences they are having right now there is no evidence of the effect all these new mast are having from what I can see.
Your really don't have to put any new ones up if you all got together and saved huge amount of cash by mast sharing.
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on 03-12-2010 12:47
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on 03-12-2010 12:47
Surely if it were that bad you would have moved elsewhere.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

on 03-12-2010 13:07
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on 03-12-2010 13:07

on 03-12-2010 13:54
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on 03-12-2010 13:54
Good Point though looks like I need to move to a new provider then. So your saying that if I am not happy with the poor reception its best to find another company with a better one.
That's going to be great publicity for you competitors.
Its nice to feel so loved as a customer 🐵

on 03-12-2010 14:07
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on 03-12-2010 14:07
Reception from what your O2 engineer tells me has been getting worse over the years due to the iPhone popularity.
Good Point though looks like I need to move to a new provider then. So your saying that if I am not happy with the poor reception its best to find another company with a better one.
That's going to be great publicity for you competitors.
Its nice to feel so loved as a customer 🐵
Adrian,
This is a customer forum, you are not addressing O2. Please jack-in the use of you and your(s), it is confusing to read.
Quite simply, if you are not happy with any aspect of O2 and you feel you are not getting satisfactory support from them, you are free to leave upon expiry of your contract.
Now, if your question is about what steps O2 are taking to improve their coverage, perksie has already answered you.
af
Keeping it real!!
Oh... and your poll options are poor! Lose instead of loose would have been better for option 1, but even then it is not selectable and never could be.
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on 03-12-2010 14:34
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on 03-12-2010 14:34
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

on 03-12-2010 16:14
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on 03-12-2010 16:14
If this is a forum run by costumers to help other customers please have the courtesy to respond in a polite and non condescending manner I find it both unhelpful rude and patronising.
I put this up as I am keen to understand why so many people I communicate to have problems with O2. As a customer I have every right to air my opinion. Yes your right I do have the luxury to leave if I am not happy and that's something I will consider.
If I am only allowed to air my views as long as they are all positive then sorry I cant do that.
By the way who are you anyway?
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on 03-12-2010 16:41
.....until now! For the 1st time ever, there was no network coverage in the town centre but it was great by the time I got home. Network status showing no problems in the Bolton area so I'm not that sure that it is all that accurate or reliable.
I did find it frustrating that I couldn't make a vital call even after a battery pull so I sympathise with anyone having constant network coverage issues. I think anyone would want to jump ship with regular problems in their area and would want to choose the network with the best coverage.
EDIT...none of us are fan boys/girls, we just speak as we find. If there is a problem to be aired, we do.

