Ive ordered a pay monthly contract phone at the weekend i knew i was at the hospital on monday so chose Tues as delivery day, received a text monday from UK Mail saying it would be delivered between 1-3pm great i thought, tues morning 10.30 i get a text saying "Your O2 order has experienced a possible delay please contact blah blah blah". So i rang them after waiting 0ver 5 mins someone finally answered to say "sorry it went to the wrong depot it will be with you tomorrow", because of pass dealing's with these so called delivery companies i rang again this morning to double check after a lot of umming and ahhing he said "yes its in nottingham you will get it today" im not holding my breath as the site shows it was supposed to be delivered before 12!.
Uk, Yodel, HDN all seem as bad as each other! not one can be relied upon.....would'nt mind but im being charge for this contract by O2 but not even had the goods yet!......ok rant over
Any chance this could be the same driver or is it word of mouth that this is the way to get a few free phones?
If you can, just visit an 02 store and forget about on line ordering. This is the only time I've ever advocated actually going to a store rather than shop on line! 99.9% of everything I have ordered from ANYWHERE else on line has been delivered just fine, and even if a delivery has been missed, I have been able to rearrange delivery easily. Amazon are just brilliant-best on line retailer ever. The 0.1% of non deliveries is reserved for UK Mail/02!! I did get £25 compensation for the trouble caused but never wanted compensation-just the ****ing phone lol!
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