Solved: 80199 scam texts

Anonymous · ‎10-11-2016

I am receiving more texts from scam No. 80199.How can O2 stop this & reimburse the monies taken from my A/C last month.Am unable to get on live chat as they are too busy.??

dave

Cleoriff · ‎10-11-2016

Hi @Anonymous Have a look through this thread....you need to report it via the phonepayplus link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

(Now called PSA ) http://psauthority.org.uk/for-consumers/unexpected-phone-charge

Veritas Numquam Perit

Cleoriff · ‎10-11-2016

Hi @Anonymous Have a look through this thread....you need to report it via the phonepayplus link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/m-p/968023/highlight/true#M112290

(Now called PSA ) http://psauthority.org.uk/for-consumers/unexpected-phone-charge

Veritas Numquam Perit

MI5 · ‎10-11-2016

It's your responsibility to chase the company charging you and claim a refund from them.
Help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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