02 Fraud Team Number?

[FraudQuestion]

Was wondering if anyone has had experience of the o2 fraud team?

I've had some unsolicited sim cards sent to my address, but not in my name. Phoned up o2 to report and they said the fraud team would phone back on a witheld number. Does this seem fishy to anyone or has anyone else gone through this process? 

Cheers.

[MI5]

@FraudQuestion 

You cannot contact fraud yourself as they are not customer facing so I can well imagine their number to be withheld to prevent people from calling them.

[FraudQuestion]

Thanks for replying so quickly.

Yeah that does make sense. Still, if anyone's used them before and can confirm this as normal practice, it would put my mind at ease!

Thanks again for the response.

[jonsie]

Yes that is the normal procedure @FraudQuestion 

[Bambino]

@FraudQuestion You can also report it here: https://www.actionfraud.police.uk/

[FraudQuestion]

Thanks for the replies folks - will hopefully be able to get it sorted now. 

Cheers.

[jonsie]

welcome