Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9249 Views
  • 2 replies
  • 1 kudos

why is it so hard to communicate with o2

I want to add a user, change bank mandate details, and get a copy of a bill.It just seems impossible to get any informationThere are plenty of weblinks back and forth but no real solutions

Dessy by Level 1: Joiner
  • 1157 Views
  • 3 replies
  • 0 kudos

2 separate accounts

Can anyone tell me whether I can have a personal account and a business account please? I am opening my own business in the new year and want a separate business number. Thanks in advance

Beccy by Level 1: Joiner
  • 1072 Views
  • 3 replies
  • 0 kudos

My O2 account won’t link to my phone

I’m trying to find out some contract information on my phone and the other phones we have within the business. I’ve logged into MyO2 and it won’t show either account. I don’t think I registered with MyO2 originally but have done more recently. I don’...

PhysioG by Level 1: Joiner
  • 498 Views
  • 0 replies
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My O2 Business Improvements

Hello everyone,We've got some great news to share with our O2 Business customers. Over the months and years, we've had some great feedback and insights from our customers who have been using My O2 Business, and we've listened. That's why we're excite...

Martin-O2 by Former Staff
  • 1105 Views
  • 0 replies
  • 2 kudos

Resolved! Is this a SIM-only upgrade?

Lately, I have been seeing the offer screenshotted below on my Twitter timeline. As I approach end of my 2-year £45 contract bundle (not O2 Refresh!) in December, I am looking for a way to keep unlimited calls and texts and have a decent data allowan...

pgn by Level 79: Lord of the Boards
  • 2700 Views
  • 11 replies
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Resolved! Dual eSim in Philippines

My colleague who is in the Philippines (wanting the esim as a dual sim) would like to know the following before we proceed to getting business contracts for our company but I’m struggling to find the answers and O2 aren’t getting back to me.“1 - I'm ...

KCLS by Level 1: Joiner
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  • 3 replies
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Resolved! Retrieve 3 year old phone records for legal purposes.

I understand that personal account records for mobile phones are kept for 2 years but wondered if this was the same for large 02 business accounts. Supplied phone record evidence covering the period June 2018 for a court case has in Nov 2020 been dis...

PJS by Level 1: Joiner
  • 1948 Views
  • 3 replies
  • 0 kudos