Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6687 Views
  • 2 replies
  • 1 kudos

Help needed

Well, O2 dont ans calls anymore... I am up to 6 hours now in unanswered calls. I have tried to log onto my business account and the number it gives for verification text is not on my account? Any ideas... maybe move to Vodafone!

mdc by Level 1: Joiner
  • 485 Views
  • 2 replies
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New mobile and new sim

Hi My new mobile iPhone 15 pro max is not yet operational, I was quoted up to 24 hours for the new SIM to activate and it has now been over 48 hours, please help

James62 by Level 1: Joiner
  • 318 Views
  • 1 replies
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My open O2 keep’s getting rejected

I have been trying to submit my O2 open application several times now and keeps getting rejected. I don’t understand why? I had it before and still working on the same place. It says the National insurance number does not match, is this my insurance ...

can not get on o2

I can sign in but cannot go into my account the circle just goes roundneed to get into my account as I need copies of my bill for my accountant Thank you Mrs Maxine Michaelides

contact

just need to speak to someone or get through to pay bill on phone no one answers the phone and cannot contact any other way! and I'm a business customer!

Resolved! O2 account

Why is O2 so difficult, I have an account with an O2 partner and now my account ends on the 30th June and wish to return back to O2 who I have been with for years before that. I would like to keep my number so called O2 today 3 times got the run arou...

Mark2411 by Level 1: Joiner
  • 480 Views
  • 1 replies
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Transferred my number

I have transferred my number from other network when my contract finished but O2 is still charging me for last 2 months. I have provided the evidence of my number being transferred to my brokers Aerial and they said they need to investigate what’s th...

Ibby1 by Level 1: Joiner
  • 526 Views
  • 2 replies
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Resolved! moving

how do I move from business to personal, keeping same number

Viewing company account

Trying since February to get access via My O2 Business to our company invoices but can only access my individual business phone invoice. I have called O2 every month and keep being fobbed off that they will sort it and they happily take funds without...

Julie32 by Level 1: Joiner
  • 466 Views
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need to pay bill urgently

Business Account: (REMOVED) Bernard Douglas-Wood @ Executive Search Consultants. Phone currently barred and business app doesn't allow payments. Can O2 Business call me urgently on (REMOVED) (presuming I can still take calls) thank you

BerDouWoo by Level 1: Joiner
  • 387 Views
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  • 0 kudos