Payment clearance

[RuthS]

How long does it take for a payment to clear

[Cleoriff]

@RuthS 

It really does depend on various factors.

It used to be 24-48 hrs. Now it can take up to 5 days.

If you have paid a bill late and your phone has been cut off, it has taken  some people up to 10 days to get service resumed.

Is your bill up to date? o2 are swift to turn off sims if there is an outstanding balance. Contact the payment management team to talk to them - call them direct on 0800 902 0217 (you can use Skype as it is an 0800 number). Guide: A Guide to Skype 

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[Bambino]

@RuthS Just to add to the good advice from @Cleoriff, if you've only just paid you can be certain that nothing will happen on the weekend, but call Payment Management for any questions you have.