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Moving your number

MarkB-66
Level 1: Joiner
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Changing one of the phones from O2 pay as you go to the O2 business account.

Filled in the required paperwork to transfer the phone number. 

Called some days after as it hadn't transfered to be told it will cost £1,057.00 to transfer..... Anybody else had this?

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MI5
Level 94: Supreme
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@MarkB-66 

I fail to see how there can be a cost associated with moving a PAYG account number.

Something is not right either with the info you have provided or with what you have been told.

Speak to O2 business again 

0800 977 7337
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@MarkB-66 

 

That is not a cost to move a PAYG number, it sounds like a refresh plan....

 

Who is telling you it will cost over £1K as it all seems as others have said a bit odd...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MarkB-66
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Thanks we have and still waiting so may try tomorrow as losing too much office staff time 

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