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Level 1: Joiner
Posts: 4
Registered: ‎12-09-2019
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I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Basically I hate voicemail messages and often leave my phone in the office whilst working to avoid either distrurbance or damaging it.

 

Is there a way to play a message if I don't answer, such as " I'm not currently able to take calls. Can you please either text me or alternatively email on ********").

 

I can't be the only one who suffers a bit of phone phobia out there? Surely it is lazy to leave a voice message when a text or email can be more effective and manageable.

 

Many Thanks

 

Clayton

 

 

Posts: 88,539
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

@Clayton 

You can record a personal greeting Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Level 1: Joiner
Posts: 4
Registered: ‎12-09-2019

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Thanks.

 

I get how I can change the actual greeting message, but how do I stop the caller from leaving a message. I get sick of people just phoning and saying "call me back". My mindset is, just text me what you want and then I can prepare a suitable answer, again probably by text.

 

Clayton

Posts: 88,539
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Unfortunately there's no option to do that unless you select call alerts but you can't personalise a greeting then, you just get the network default.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 26: Upbeat
Posts: 3,776
Registered: ‎03-08-2018

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

[ Edited ]

Hi @Clayton
I don't use voicemail very inconvenient for me. Anyway I suppose your personal message could say that you do not pick up voicemail and prefer callers to text. Thanks!
You could try that approach 🤔
Hope all goes well best wishes TallTrees



Level 1: Joiner
Posts: 4
Registered: ‎12-09-2019

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

MI5

 

I all my years of having O2 mobiles I had never come across call alert which actually comes very close to what I need without the hassle of recording special messages etc.

 

Many thanks for your help.

 

Clayton

Level 1: Joiner
Posts: 4
Registered: ‎12-09-2019

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Thanks TallTrees

I did try that but people still left messages. The call alert suggested by MI5 seems a pretty good solution for my needs and has the benefit of automatically turning off voicemail. Bliss.

Clayton
Posts: 88,539
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Glad you are sorted mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 26: Upbeat
Posts: 3,776
Registered: ‎03-08-2018

Re: I'd like to let caller hear a message if I don't answer but not leave me a voicemail?

Hi @Clayton 

Very pleased you have found something that works for you.

Best wishes TallTrees!