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Costs

KarenH
Level 1: Joiner
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on ‎22-05-2020 14:28

on ‎22-05-2020 14:28

Hi. My name is Karen and I have a business account with O2 and have had for some years. I have noticed that the costs increase month on month and I feel I could get better value elsewhere. Has anyone else experienced this hike in charges?

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gmarkj
Level 66: Unequalled
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on ‎22-05-2020 14:50

on ‎22-05-2020 14:50

Have you been through your bills to see why it is going up?
Are you using more data, sending more messages?
Have you subscribed to a premium message service?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Marjo
Former Staff
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on ‎27-05-2020 11:35

on ‎27-05-2020 11:35

Hi @KarenH , how are you getting on with this, did you manage to find out what was causing your higher bills?

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