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Can't download my bill from O2 because of IBM Security Access Manager

KarolS
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Every time I press download it gets me to login website of IBM Security Access Manager. What is it?

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jonsie
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KarolS
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How can I download my bills then?

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jonsie
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Yu need the security deails from your company or by calling 8002 from your mobile presuming you are on a business contract

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YPTommasini
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I'm having this same problem and I don't remember making a business account.
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lukisr
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Anyone figured out how to bypass it? I need to download my bill but got the same problem. I don't have business account.
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MI5
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Not yet.
We're still waiting for some guidance to recommend to you all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Travis
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Same here.
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MI5
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@TheresaV 

Any updates please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TheresaV
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Thanks for the tag @MI5 

 

I am afraid we are still looking into this but I will make sure to let you know once we have an update @KarolS @Travis @lukisr @YPTommasini slight_smile

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