16-10-2024 13:18
16-10-2024 13:35
This is not O2. This is a customer community.
You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302
Download Skype to call those numbers free: Guide: A Guide to Skype
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
17-10-2024 21:06
You can avoid future issues of this nature by setting up a direct debit :-
Guide: How to Pay Your Bill (Airtime & Device Plans)