Acctivation error

[drewg]

Hi, I want to know has anyone had the acctivation error when trying to use a non o2 sim in a iphone 6s the phone has been unlatched and when conecting to itunes still nothing works.

Any help on this topic would be great 

[Cleoriff Level 94: Supreme · Accepted solution]

Hi @drewg

 Is there anything in this link which will help?

https://support.apple.com/en-gb/HT201407

Or other advice in this link

https://www.imobie.com/support/how-to-set-up-iphone-6-plus.htm

.

[MI5 Level 94: Supreme]

It sounds like the phone is still locked to o2.
Try again to unlock it
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[drewg]

thanks but o2 say its unlocked 

[Cleoriff Level 94: Supreme]

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@drewg wrote:

thanks but o2 say its unlocked 

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Then try the advice in the links I posted above @drewg All to do with solving activating errors on the iPhone 6

Let us know how you get on please when you have tried the solutions to that problem from the posted articles.

[MI5 Level 94: Supreme]

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@drewg wrote:

thanks but o2 say its unlocked 

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So with a non o2 sim in, what message do you get on screen when you connect to iTunes?

[jonsie Level 94: Supreme]

You shouldn't need to connect to itunes at all. A non-O2 sim should either work or not as long as that sim is active with it's own network.