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Level 1: Joiner
Posts: 3
Registered: ‎13-05-2018
Accepted Solution

Acctivation error

Hi, I want to know has anyone had the acctivation error when trying to use a non o2 sim in a iphone 6s the phone has been unlatched and when conecting to itunes still nothing works.

 

Any help on this topic would be great 

Posts: 99,238
Topics: 765
Registered: ‎14-01-2013

Re: Acctivation error

[ Edited ]

Hi @drewg

 Is there anything in this link which will help?

https://support.apple.com/en-gb/HT201407

 

Or other advice in this link

https://www.imobie.com/support/how-to-set-up-iphone-6-plus.htm

 

 

.

 

*The Game Is On*

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Registered: ‎04-04-2012

Re: Acctivation error

It sounds like the phone is still locked to o2.
Try again to unlock it
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎13-05-2018

Re: Acctivation error

thanks but o2 say its unlocked 

 

Posts: 99,238
Topics: 765
Registered: ‎14-01-2013

Re: Acctivation error


@drewg wrote:

thanks but o2 say its unlocked 

 


Then try the advice in the links I posted above @drewg All to do with solving activating errors on the iPhone 6

Let us know how you get on please when you have tried the solutions to that problem from the posted articles.

*The Game Is On*

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Posts: 115,815
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Registered: ‎04-04-2012

Re: Acctivation error


@drewg wrote:

thanks but o2 say its unlocked 

 


So with a non o2 sim in, what message do you get on screen when you connect to iTunes?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎04-01-2009

Re: Acctivation error

You shouldn't need to connect to itunes at all. A non-O2 sim should either work or not as long as that sim is active with it's own network.