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on 12-12-2017 12:30
ive been trying to connect to online help chat all day and it has been constantly busy.
I ordered a new iphone yesterday and have had the order confirmation but not the delivery email.
When I ordered it yesterday I was told that it would be delivered today
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on 12-12-2017 12:36
If you've not had the dispatch email, it ain't coming, so don't wait in for it.
Try calling for an update http://www.o2.co.uk/contactus
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on 12-12-2017 12:36
If you've not had the dispatch email, it ain't coming, so don't wait in for it.
Try calling for an update http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-12-2017 12:38
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on 12-12-2017 14:03
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on 12-12-2017 14:03
As O2's stock reporting isn't live, and it's now less than two weeks before Christmas, and many people have ordered phones for presents who won't be getting them because O2 is probably out of stock even though they say they're not, I expect that both Live Chat and trying to get through to CS by phone will be reasonably busy, if nigh on impossible. I think there will be many disappointed customers this year.
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on 12-12-2017 19:11
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on 12-12-2017 19:11
Out of stock. Hope you get it for Christmas.

