Solved: voice mail

Anonymous · ‎14-01-2013

Hi My visual voicemail has not be able to allow me to record a custom message all day. Most complaints have been about emails - but is anyone else unable to change their voice message? Its no longer suitable to say 'Hi, i'm unable to take calls tday on sunday....' Any knowledge of reasons or help?? I'ver turned the iphone off several times since 2pm today. 😞

Help please!

Pauline

adamtemp64 · ‎14-01-2013

This may help from my useful links thread

Troubles with Visual Voice mail not saving passcode try (source the forums)
Call 1760 to de-activate your voicemail
Go to Settings > General > Reset > Reset Network Settings (No need to reset all settings).
Then re-start the phone.
Text "STATE" to 9011 (I don't know why or what this does?)
Call 1750 to re-activate your voicemail

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎14-01-2013

What other basic fault finding / resolution have you done?

I.e. reset network settings turn voice mail off 1760 then back on 1750

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Toby · ‎14-01-2013

Moved to the iOS section

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Anonymous · ‎14-01-2013

Many thanks, but i tried and it's still not resolved!.... I can do it by dialing 901, then options, i realised when I phoned o2 today, but as helpful as it is, it doesn't cure the problem whaich was the direc way. Thanks anyway!

Anonymous · ‎14-01-2013

sorry, meant direct and which! I'm not a typist!!

adamtemp64 · ‎14-01-2013

This may help from my useful links thread

Troubles with Visual Voice mail not saving passcode try (source the forums)
Call 1760 to de-activate your voicemail
Go to Settings > General > Reset > Reset Network Settings (No need to reset all settings).
Then re-start the phone.
Text "STATE" to 9011 (I don't know why or what this does?)
Call 1750 to re-activate your voicemail

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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