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No signal

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Twilight2807
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on ‎14-01-2013 16:13

on ‎14-01-2013 16:13

Is anyone else having trouble getting a signal this afternoon?  I've not been able to get one for hours.  I'm in the G67 area.

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perksie
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on ‎14-01-2013 16:15

on ‎14-01-2013 16:15

Assuming you've tried cleaning the sim and restarting the phone, if no faults show here using your full postcode:

http://status.o2.co.uk/

report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
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on ‎14-01-2013 16:15

on ‎14-01-2013 16:15

Assuming you've tried cleaning the sim and restarting the phone, if no faults show here using your full postcode:

http://status.o2.co.uk/

report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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adamtemp64
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on ‎14-01-2013 16:15

on ‎14-01-2013 16:15

anything showing here http://status.o2.co.uk put your exact postcode in for best answer

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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perksie
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on ‎14-01-2013 16:16

on ‎14-01-2013 16:16

Snap! slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Twilight2807
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on ‎14-01-2013 16:20

on ‎14-01-2013 16:20

Thanks cleaning the SIM worked. I had continually turned my phone on and off and had checked the status online. Thank you!
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perksie
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on ‎14-01-2013 16:25

on ‎14-01-2013 16:25

Amazing how often that works! slight_smile

 

Glad you fixed it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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on ‎14-01-2013 16:27

on ‎14-01-2013 16:27

Number one on the customer service fault finding tick-list:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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