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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9216 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382607 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 5 - 4G on O2

When O2 join the same spectrum as EE etc this year, does this mean the iPhone 5 will pick up the O2 LTE/4G on the phone? I know this may sound like a silly question, but surely if they're both using the same spectrum, the bands will be the same? No? ...

Anonymous by Not applicable
  • 3238 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 5 Nano Sim swap

Hi, sorry, I'm sure this has been asked many many times, so I appologise in advance. I bought a new iPhone 5 64GB via Carphonewarehouse on Saturday morning (upgraded my current o2 package). They did the sim swap (I hope), and its been well over 24 ho...

Whagi1 by Level 1: Joiner
  • 10017 Views
  • 11 replies
  • 0 kudos

Resolved! cant send /reci emails out and about

I cant seem to send/rec e,mails out of the house i have been using my iphone for 2 years without this problem,the message says something about not having a cellular service,will it have anything to do with my sons new ipad?

Anonymous by Not applicable
  • 3622 Views
  • 8 replies
  • 0 kudos

Resolved! Swapmysim

Trying to swap my sim over after upgrading my iphone 4 to a 5, when I go to the swapmysim o2 website, I put my phone number in as requested, I'm then text the code, I then put the code in within the 30min limit and it tells me the code is incorrect. ...

Anonymous by Not applicable
  • 10783 Views
  • 3 replies
  • 0 kudos

Resolved! iMessage problem

Hi can anyone help, my iphone is faulty so sending it back to apple so currntly using a samsung galaxy phone - but some of my friends with iPhones messages aren't coming through - turned my faulty phone on and they are still going to the iPhone as an...

Anonymous by Not applicable
  • 3743 Views
  • 12 replies
  • 0 kudos

Resolved! Personal hotspot option visible, not working

Hi, I have spent quite a lot of time with O2 gurus on chat trying different things to fix this. But when I tap the Personal Hotspot button I get a pop up redirecting me to a FAQ page on MyO2.O2 Gururs told tethering is activated on my account, and it...

Anonymous by Not applicable
  • 6007 Views
  • 5 replies
  • 0 kudos

Resolved! Going on holiday and need help

I am going on holiday to Barbados next week and want to take my iphone. The apartment I am staying in has free wifi internet so I need to change my settings so that I do not access my pay monthly (or any paid) internet. I would appreciate help with w...

Anonymous by Not applicable
  • 3739 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 5 mobile data not working

Last week I swapped networks to an O2 Business account. There was some sort of error on O2's end where my old phone number which I wanted transfered to my new iPhone ended up dead for a few days. After a couple days nagging at O2 they finally sorted ...

Anonymous by Not applicable
  • 6702 Views
  • 5 replies
  • 0 kudos

Imessage name

I have an Iphone 5 and a friend just purchased an Ipod. I sent her an Imessage using her email address. When the message was delivered the name the pops up on the display isnt my name? It says she has an Imessage from Alex Davis? I have no idea who t...

Anonymous by Not applicable
  • 2229 Views
  • 2 replies
  • 0 kudos