Solved: sim not provisioned

angelabrain · ‎01-11-2020

i have a new iphone 12 and cant make calls. Its saying sim not provisioned. what do i do?

MI5 · ‎01-11-2020

Use your old sim card in the new phone or do a sim swap to use new 5g sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎01-11-2020

@angelabrain

Use your old sim card in the new phone or do a sim swap to use new 5g sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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sim not provisioned

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