This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

setting up personal hotspot on iPhone 5c

Go to solution
Anonymous
Not applicable

on ‎28-04-2014 16:03

on ‎28-04-2014 16:03

Can anyone help me to get this up and running? The set up directs me to o2.co.uk/iphonehelp/modem but this takes you just too2 help

Message 1 of 26
15,742 Views
0 Kudos
25 REPLIES 25

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152157 Posts
  • 651 Topics
  • 28992 Solutions
Registered:

on ‎28-04-2014 16:31

on ‎28-04-2014 16:31

Sounds like it to me too Damien as I guess data is working OK on mobile.o2.co.uk (this is for non idata tariff)
If you call 202 they will change it over for you for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 26
3,672 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎28-04-2014 16:33

on ‎28-04-2014 16:33

Just have to wait for the op now but I think we are right
Message 22 of 26
3,668 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎13-10-2014 11:36

on ‎13-10-2014 11:36

Just wanted to say thanks for this info.  This problem has blighted me over a number of different handsets and was finally resolved on Saturday after asking o2 to change my tarriff to the right one, with iPhone data.  I also updated the APN and other entries to be idata. rather tham mobile. and it works a treat - visual voicemail and personal hotspot are now both available.

 

Many thanks guys,

 

Matt.

Message 23 of 26
3,308 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

on ‎13-10-2014 11:38

on ‎13-10-2014 11:38

Glad the advice worked for you. Problems are usually caused by a mix of incorrect bolt on and APN settings.:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 24 of 26
3,306 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎16-09-2015 21:00

on ‎16-09-2015 21:00

I came to the end of my 2 year contract on my 5S and, until I get my new 6S *next week, squee!!* I have downgraded to a SIM only monthly-rolling contract

 

is this why my Personal hotspot isn't working any more?  When I get my new phone and change to a 12 month Simplicity contract will it come back? 

Message 25 of 26
2,248 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152157 Posts
  • 651 Topics
  • 28992 Solutions
Registered:

on ‎16-09-2015 21:03

on ‎16-09-2015 21:03

No, it should be working on any contract sim. Are you still on iData tariff?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 26 of 26
2,245 Views
0 Kudos
Related Content
Top