Get Help with Apple Devices

Introducing - iPhone 16e - Pre-order from 1pm - Friday 21 February

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Great Customer Service (Courtney from Glasgow Call Centre)

Just writing on here to thank Courtney (Glasgow Call Centre) for sorting out the issues we had with two phone accounts we had recently ordered, the original salesman in their haste to close the deal managed to use the wrong email address for one of t...

Resolved! Re: unlatching iPhone request rejected

i have tried to unlock my iPhone 5c as I have had a new phone via upgrade but forgot my security password.I have now changed my security question and password but have now received an email saying' ** THIS IS AN AUTOMATED MESSAGE **Hi,This iPhone unl...

O2 mobile app

Hi, I am having an iphone and i have installed the O2 application in order to check my remaining data balance. Unfortunately, every time when i try to log in it says "we are unable to find your account" but once i reset the password it works and the ...

Resolved! iPhone 6s

hi, I have a contract on O2 with the iPhone 5s, and it ends in March, is there a way to get the 6s when it comes out without a load of cost?

Resolved! iPhone 6S

Hi, just reserved a new iPhone 6s from Apple. I'm due an upgrade with O2 so have just upgraded SIM only. Will the new iPhone work ok with current SIM? I currently have a 5S.

Resolved! Unblocking premium numbers

Hi GuysIs there any way to unblock premium rate numbers without calling O2?

Resolved! International favourites

Hi there. I would like to add a phone number to my international favourites bolt on. Does anyone knows how to do that? Thanks

Resolved! Upgrading

Im due an upgrade nect week, and i want to upgrade via doing it online. Ive found the phone I want and the tariff but I'm just wondering what happens to the tariff I'm on while waiting for my new phone to be delivered. Will it be cut off or will the ...

iphone 6s - O2 refresh

Just wondering if anybody who has used O2 refresh can walk me through this. I have a device plan on a 6+ with £325 outstanding. O2 refresh offers £350 for the device at present. So when the 6s+ becomes available for purchase at the point of sale can ...

Resolved! Found a lost iPhone, what now?

Found a lost iPhone 5C, I have the IMEI number. The phone has already been blocked; had to check the SIM to find this service provider.Anywhoo what should I do now, how do I make sure that the phone gets back to it's actual owner? Thanks,

O2

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