on 22-07-2017 22:21
You need to contact customer services and please edit your number as the forum is public.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 22-07-2017 22:48
Follow the advice given - speak to customer care.
Do not post your private number here - for your own privacy
all the best!