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network connection on new iphone 5s

Anonymous
Not applicable

on ‎02-12-2013 18:59

on ‎02-12-2013 18:59

I purchased my new iphone 5s yesterday and as of now i am still unable to get a network connection? I took it back to the shop and they said it takes 24 hours to transfer from my old iphone4s?

Can any confirm this or does anyone have any ideas how to connect to the network?

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MI5
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‎02-12-2013 19:03 - edited ‎02-12-2013 19:03

‎02-12-2013 19:03 - edited ‎02-12-2013 19:03

Yes it can take upto 24 hours. Is your sim in the 4s still working or has that gone off?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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on ‎02-12-2013 19:04

on ‎02-12-2013 19:04

did you do the swapmysim procedure?

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Anonymous
Not applicable

on ‎03-12-2013 06:46

on ‎03-12-2013 06:46

Turn your iPhone off and back on to reset the service. 

If you've carried out the SIM swap online and nothing happens on your New SIM regarding service then use the 'contact us' tab at the bottom ornate forum page to speak to o2 customer services.
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