mobile data on iphone 4

[Anonymous]

every time i try to access my emails when i'm not at home i get a message to say my mobile data isnt working. when i get home and use my wifi all my emails then appear as normal on my phone. is the password on my phone to mobile data correct?

[Anonymous · Accepted solution]

Hi,

Remove your sim and give it a wipe down.

Is the 3g logo showing in the status bar on your iPhone near the O2 logo.

Can you access Internet pages on your iPhone at all ?

Or is it just your e mail that's the issue ?

If your using iOS7.

Settings > Mobile > Tab down to 'use mobile data for and ensure mail is toggled to on.

Try;

Settings > General > Reset > Reset network settings.

The apn settings for o2 data is :

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Give o2 a call just to ensure your account is ok.

202 : Contract.

4445 : payg 

Help Link.

Credit to @jonsie

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...