limited service

[Anonymous]

I've had problems since yesterday afternoon and due to having limited service I've lost out on work and couldn't get hold of our out of hours care supervisor whilst looking after our country's elderly ppl , tried to ring my supervisor yesterday regarding a 98 YEAR old client , not happy at all and I lost out on work as my supervisor couldn't get hold of me !! 😖

[jonsie]

Sorry but it happens to all networks at some stage. 

http://www.o2.co.uk/how-to-complain

[Anonymous]

I chose o2 over a number of other providers as I believed the service and network were better than others , very very disappointed , a message or email would have been appreciated to make ppl aware of what was going on so I could have tried to make alternative plans

[jonsie]

 A message would have been a little pointless If you couldn't receive it. It wasn't planned, it was a system breakdown. 

[Cleoriff]

And should all be ok now according to the status checker http://status.o2.co.uk/

[jonsie]

All sorted as long as people reboot their phone. ..

[Bambino]

When someone finds a network that will give a guaranteed service with 100% uptime, and will never, never, never, lose its connection, whatever the circumstances, please post your findings here so we can all switch.

[jonsie]

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@Bambino wrote:

When someone finds a network that will give a guaranteed service with 100% uptime, and will never, never, never, lose its connection, whatever the circumstances, please post your findings here so we can all switch.

...and then it will go down with overcapacity!

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[Toby]

Hi @Anonymous,

Are you still having issues after restarting your phone?

[Anonymous]

If it is vital to stay in touch by 'phone, have a landline or a second mobile with another provider, these things happen from time to time.