ipad pro (2020) 12.9 inch out of stockk but website says it isnt

[joanne7]

i was expecting my parcel to arrive today and ive just received a text saying its out of stock. i ordered it when it was in stock and i also ordered the more expensive version because i didnt want to wait 6 week for it to arrive. the website still says its instock. does anyone know typically how long i'd have to wait the text doesnt say anything about a time frame so... any information will be appreciated. thanks

[MI5 · Accepted solution]

@joanne7 

We wouldn't know, sorry.

You need to contact O2.
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You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
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[Zach]

Good luck, I’ve been waiting since December 1st last year, nobody that I’ve contacted has been helpful or willing to do more than the copy and paste answer “you’ll get a text when it’s dispatched” could be waiting for months. There will be a new iPad out by the time we get them!