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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9461 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382995 Views
  • 4 replies
  • 0 kudos

iPhone 11 Pro issues

I’ve had my iPhone 11 Pro for about 4 months and I have two issues: battery life is rubbish and the camera has a delay. These are new issues and considering I have a 3 year contract, not ideal!! Any ideas?

HPeat by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos

Resolved! Attempting to unlock an iphone 6 (sim not supported)

Hi, A friend of mine just gave me his old iphone 6. He has gone through the unlocking procedure mentioned herehttps://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network. and recieved a text that saying that...

Tuftey by Level 1: Joiner
  • 5399 Views
  • 14 replies
  • 0 kudos

Iphone 7

Can someone please help me as I am beyond frustrated and it's becoming stressful I have spent months looking at endless forums and chats and I have no answers My iPhone each day without fail grows, the system and other I have no photos on the device ...

Resolved! Why do I have to have airtime contract for Apple Watch?

I’m trying to understand this .I have an Iphone and I have unlimited data.If I want an Apple Watch I also have to pay for mor data and an airtime plan, surely the watch will be permanently linked to the phone via Bluetooth and will use the data plan ...

Pat-uk by Level 1: Joiner
  • 6782 Views
  • 3 replies
  • 0 kudos

Air pods

Hi ive ordered the air pods pro with my new iphone 12 pro. Can i have a name engraved on its case please? How can i do this? I want to engrave the name of someone else. Please help.

Resolved! Iphone Deposit

Hi,I've got my deposit payed back into my O2 account ,however I have not been able to use the money to pay for my phone bill or buy accessories. I have spoken to number of operators ,but nobody is able to transfer the money back to my personal bank a...

Bababui by Level 1: Joiner
  • 1359 Views
  • 7 replies
  • 0 kudos

iPhone 12 unlocking

Hi, I recently purchased my friends unwanted upgrade which is an iPhone 12. He’s an O2 pay monthly customer, he’s reassured me that the phone is unlocked to all networks but I won’t know this until my daughter opens it up on Christmas Day, I’ve got n...

Spacey777 by Level 1: Joiner
  • 1217 Views
  • 4 replies
  • 0 kudos

Resolved! Mortgage

Hi I got a phone out for a friend when I was 18 stupidly roughly 3 years ago it was in my name but the payments were coming out of her bank account , she wasn’t paying the payments and I didn’t know till I got a moocraft debt letter to my house I the...

Chelsea5 by Level 1: Joiner
  • 760 Views
  • 2 replies
  • 0 kudos

IPhone XS with ESIM - can’t use data....

Hey all,I have an XS with two sims.Physical sim is work number on Vodafone, esim is personal on O2.However, I can only use data on my work line - when I switch over to personal I can’t access internet at all.So, I’ve been paying for 20GB data for mon...

Dannygh by Level 1: Joiner
  • 1014 Views
  • 4 replies
  • 0 kudos