Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! iphone 12 pro no service issue

My new iPhone 12 Pro shows "No Service", restarted it, placed on Airplane mode to reset the service connection, removed and cleaned the SIM card - nothing worked. Any suggestions?

Resolved! Apple Watch

How can you add an Apple Watch to an existing O2 airtime plan for a phone? It looks like I have to pay extra to add data for my new watch rather than linking it to the account?

Resolved! Blacklisted Phone

Hello,So towards the end of last year I bought a refurbished phone from GiffGaff because mine had sadly broke.The phone I bought I was told was blacklisted and after a while i was informed it was no longer blacklisted and it did work with my new SIM ...

I can’t send and receive SMS

I changed my phone from 7 to xr 2 days ago. I can’t login Apple ID as I can’t receive an activation code by sms. Apple says I need to speak to carrier which I believe 02. How can I check?

Resolved! WiFi calling

How do I set up Wi-fi calling on an iPhone X with iOS 14.3? Do I need to change any setting in My O2 as well?

Resolved! Reset Network Settings - iPhone

Hello, Regarding the above subject title [Reset Network Settings], I have an iPhone 6s on the O2 network. It states in relation to 'Reset Network Settings' that: "this also resets Wi-Fi networks and passwords, cellular settings and VPN and APN settin...

Refurbished iPhone has low battery health

I've just upgraded and got a refurbished iPhone XR, which O2 advertises as being "like new". The battery health of the phone is only 91%, and given that poor battery performance of my old phone was the main reason for the upgarde, this does not seem ...

ordering a e sim pack

Hi, I have just purchased the new iphone 12 pro max because of it dual sim capability but I cant figger out how to order an e sim pack?? Any help would be apreciated.Mike

iPad order

I ordered 2 iPad Pro’s on the 24th November, showing for next day delivery, got a text a few days later saying they are delayed, now showing in the shop as 6 weeks for delivery, will I see mine before Christmas ????

Resolved! Cellular Apple Watch

I have a Series 5 cellular watch, used it with a Vodafone sim no problem. Just switched it to an existing O2 sim on a refresh 15gb plan and it’s telling me to add a sim only £5month to my plan. Why would I do that when I barely use any data as it is?...

O2

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