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Apple Watch screen shattered

Gareth9
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on ‎26-01-2021 08:57

on ‎26-01-2021 08:57

Hi.
I’ve woken up this morning and my Apple Watch screen has shattered- has anyone else had this happen? It was in perfect shape last night, and hasn’t had any impact (I guard this thing with my life). Does anyone know what may have caused this and how O go about getting it resolved? I still owe £200 before I can upgrade but I feel as this is clearly some sort of fault, O2/Apple should repair this?
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MI5
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on ‎26-01-2021 09:02

on ‎26-01-2021 09:02

@Gareth9 

I'd go directly to Apple https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎26-01-2021 09:03

on ‎26-01-2021 09:03

@Gareth9 

You could try Apple first https://www.apple.com/uk/ 

or if they wont help then you will need to return it to O2 for repair.

https://www.o2.co.uk/help/device-and-sim-support/our-faults-and-repairs-policy 

Veritas Numquam Perit

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