This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Apple Watch screen shattered

Gareth9
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-01-2021 08:57

on ‎26-01-2021 08:57

Hi.
I’ve woken up this morning and my Apple Watch screen has shattered- has anyone else had this happen? It was in perfect shape last night, and hasn’t had any impact (I guard this thing with my life). Does anyone know what may have caused this and how O go about getting it resolved? I still owe £200 before I can upgrade but I feel as this is clearly some sort of fault, O2/Apple should repair this?
Message 1 of 3
965 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151647 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎26-01-2021 09:02

on ‎26-01-2021 09:02

@Gareth9 

I'd go directly to Apple https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
960 Views

Cleoriff
Level 94: Supreme
  • 127356 Posts
  • 834 Topics
  • 7585 Solutions
Registered:

on ‎26-01-2021 09:03

on ‎26-01-2021 09:03

@Gareth9 

You could try Apple first https://www.apple.com/uk/ 

or if they wont help then you will need to return it to O2 for repair.

https://www.o2.co.uk/help/device-and-sim-support/our-faults-and-repairs-policy 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
958 Views
0 Kudos
Top Kudoed Authors
View All
Top