Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Defective device - 3 days old

After having nothing but problems with my iPhone 12, I went to the Apple store who ran diagnostic tests and confirmed that there is a hardware fault with the phone. As I am within my cancellation period they recommended returning it and getting a new...

Lou6 by Level 1: Joiner
  • 933 Views
  • 3 replies
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Resolved! Iphone SE 2020 keep having to do soft reset

In August 2020 I got a pay monthly Iphone SE through O2. On Christmas eve the phone 'died' and the only way I can get it back on is to do a soft reset. Since then I have had to do a 'soft reset' on average twice a day to get it working. The softeware...

Ash7 by Level 1: Joiner
  • 850 Views
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I need to cancel product from ordered and add voucher air time

Few hours ago, I was order 6 month monthly payment contract iphone 12 pro max 256gb. So suddenly added the airpod pro on this. So I need to cancel that airpod pro from my order and I also add airtime voucher. I have another request now iam using lyca...

Thanzeeh by Level 1: Joiner
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Resolved! How to remove calls from my watch

I have removed them from my iPhone but they are listed on my Apple Watch

IanB by Level 1: Joiner
  • 513 Views
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Resolved! New phone not connecting to network

I upgraded my phone yesterday (iphone12pro). I inserted new sim which has still not registered to network. Any suggestions?I am still using my old sim on old phone u til new one up and running. Is this problem?

Pinky by Level 1: Joiner
  • 1072 Views
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Resolved! iPhone not getting notifications for text messages.

Hi,My iPhone XS Max is not receiving any notifications for text messages when my phone is locked. It will occasionally receive notifications when my phone is unlocked and using it. I’ve checked all the settings and done online help checks to see if I...

Jenna5 by Level 1: Joiner
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Resolved! Apple watch

Ive just got an Apple Watch and I’ve got unlimited data on it. I’ve got the cellular watch. I just wanted to know if I send a text or call someone with out my phone with me. Will I be charged for the message/text. I have unlimited on my phone contrac...

Gary68 by Level 1: Joiner
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iPhone 11 Pro issues

I’ve had my iPhone 11 Pro for about 4 months and I have two issues: battery life is rubbish and the camera has a delay. These are new issues and considering I have a 3 year contract, not ideal!! Any ideas?

HPeat by Level 1: Joiner
  • 549 Views
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Resolved! Attempting to unlock an iphone 6 (sim not supported)

Hi, A friend of mine just gave me his old iphone 6. He has gone through the unlocking procedure mentioned herehttps://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network. and recieved a text that saying that...

Tuftey by Level 1: Joiner
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Iphone 7

Can someone please help me as I am beyond frustrated and it's becoming stressful I have spent months looking at endless forums and chats and I have no answers My iPhone each day without fail grows, the system and other I have no photos on the device ...