Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7717 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365151 Views
  • 4 replies
  • 0 kudos

Resolved! New iphone 11 set up failing

Husband had just got new iPhone 11 and trying to set it up. Set up Face ID ok and started the phone to phone transfer but then can’t get past the software update for 14.0.1 It stays on the update for over an hour then stops. Have tried repeating but ...

Jacquie16 by Level 1: Joiner
  • 729 Views
  • 3 replies
  • 0 kudos

WiFi calling

When I enable WiFi calling, it tells me to visit the o2 website to enable it, however there is nowhere on the website or on my o2 to do so? It says to go to Devices on my o2 but there is no option for this?

Nj0511 by Level 1: Joiner
  • 679 Views
  • 4 replies
  • 0 kudos

Resolved! phone only rings once before going to message

I know there's a way to make your phone (XR) ring for longer before going to messages, but I cant find the topic. Mine only rings once, so by the time I've found it at the bottom of my bag, I've missed the call.Can someone please tell me how to fix t...

Resolved! Where is my order?

I ordered an Apple Watch series 6 on 25/09/2020 but have not heard anything since? I'm worried the offer will expire before I receive it? My order number is: [personal details removed]

Maria95 by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone battery health

Hey, I have been told by friends, to contact O2. As my iPhone XS battery health isn’t very good. I got my iPhone back in 15th October 2018. I have another year on it. But one charge doesn’t last me a full day anymore. How can I get this sorted out. I...

iPhone out of stock

I placed an order for an IPhone 11 Pro Max and got an email saying it is out of stock. I’m just wondering if I will still receive this when it’s back in stock?

Leah3 by Level 1: Joiner
  • 711 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone XS Max Setting Iphone to use wifi calling at home

Hi Guys, Firstly thank you all for your previous assistance it was much appreciated. I have a Iphone XS Max and at home my O2 signal is dismal at best, I want to force the iphone to use wifi calling when at home. WiFi calling has been set up on my O2...

ghughes by Level 1: Joiner
  • 928 Views
  • 3 replies
  • 0 kudos

Warrenty

I signed up to an o2 contract 11 months for an iPhone 7 plus 32gb. The phone is having charging problems and the volume keys don't always work. Am I covered under warranty for it to be repaired, if so how do I proceed?Thanks.

D1c3 by Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

iPhone won’t send photos

Okay so I know this is an infamous question but I’m genuinely stumped. My iPhone won’t send any media on normal SMS, I can’t send to iPhones and androids alike. I’ve manually changed my MMS settings, mobile network settings too just like the guides s...

Resolved! Apple Watch

If I was to buy the Apple Watch from here I’m already an 02 customer, but would I have to use the o2 number I have or can I use another phone number? I would like to get my partner the watch for Christmas but he doesn’t have 02 number!

Sof44 by Level 1: Joiner
  • 1029 Views
  • 2 replies
  • 0 kudos