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iPhone not connecting to o2

Anonymous
Not applicable

on ‎09-02-2014 16:40

on ‎09-02-2014 16:40

My new iphone wont seem to recognize O2, its just showing no network. Its a new sim card with my previous number. Any ideas how to fix this? Maybe the sim card isnt properly sorted out?

 

Thanks!

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MI5
Level 94: Supreme
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on ‎09-02-2014 16:42

on ‎09-02-2014 16:42

How long since the number transfer?
It can take upto 24 hours sometimes....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

‎09-02-2014 16:42 - edited ‎09-02-2014 16:43

‎09-02-2014 16:42 - edited ‎09-02-2014 16:43

Have you done the sim swap ?

 

http://swapmysim.o2.co.uk/

 

If so check your service status here http://status.o2.co.uk/

 

and keep turning it off and on.

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Anonymous
Not applicable

on ‎09-02-2014 16:42

on ‎09-02-2014 16:42

How long ago did you do the sim swap process it can take upto 24 hours to complete
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Anonymous
Not applicable
In response to Anonymous

on ‎09-02-2014 16:43

on ‎09-02-2014 16:43

Snap x2
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Bambino
Level 86: Prestigious
In response to MI5
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on ‎09-02-2014 16:43

on ‎09-02-2014 16:43

Which network did you port your number from?

I DO NOT WORK FOR O2



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Anonymous
Not applicable
In response to Bambino

on ‎09-02-2014 16:44

on ‎09-02-2014 16:44

@Bambino wrote:

Which network did you port your number from?

Port ?

 

Did i miss that   Smiley Embarassed

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Bambino
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on ‎09-02-2014 16:47

on ‎09-02-2014 16:47

Yep, you did.

I DO NOT WORK FOR O2



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Anonymous
Not applicable
In response to Bambino

on ‎09-02-2014 16:51

on ‎09-02-2014 16:51

@Anonymous have you ported over to o2 from another mobile phone network ?

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Anonymous
Not applicable
In response to Anonymous

on ‎09-02-2014 16:52

on ‎09-02-2014 16:52

no, its an O2 number, and it was 24 hours ago. I'll try the turning it off and on a couple of times, thanks guys!

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