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on 04-10-2020 17:12
Solved! Go to Solution.
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on 04-10-2020 17:16
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on 04-10-2020 17:16
I'd start with Apple for a diagnostice check https://www.apple.com/uk/retail/geniusbar/
If you need to claim on insurance, help is here https://www.o2.co.uk/help/digital-services/o2-insurance
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on 04-10-2020 17:13
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on 04-10-2020 17:16
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on 04-10-2020 17:16
I'd start with Apple for a diagnostice check https://www.apple.com/uk/retail/geniusbar/
If you need to claim on insurance, help is here https://www.o2.co.uk/help/digital-services/o2-insurance
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-10-2020 17:19
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on 04-10-2020 17:19
Additional advice from Apple @Susan29319
iPhone Owners
Your battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers a battery service. Prices and terms may vary.
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on 05-10-2020 15:00
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on 05-10-2020 15:03
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on 05-10-2020 15:03
As above, get Apple to run a diagnostic check first.
They will fix it free if found to be faulty.
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