iPhone Network Not Available > Phone not allowed
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on 02-06-2023 22:56
Just travelled back to UK and when I switched back to use my UK SIM (have dual Sim Esim + Sim Card) and wont connect to the O2 network.
When I check in settings it says iPhone Network Not Available > Phone not allowed.
Called O2 they say its a sim error, but I have tested the sim in another phone and it works and put another sim in my phone and that also works.
Seems like the combination of the O2 sim in the Iphone just wont work, really strange.
I have done the steps advised everywhere, reset network, restart phone, remove sim etc...... does not work
Dont really want to factory reset my phone but that seems like my last and only option
Any help would be great thanks
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on 02-06-2023 23:05
Have you tried manually selecting the O2 network?
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on 03-06-2023 09:07
Yes connects for 10 seconds then the same
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on 03-06-2023 22:00
I'd go for a new sim first @Adamdf before a backup and reset.
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on 05-06-2023 18:36
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on 05-06-2023 18:36
Tested sim in another iPhone and works fine
I will try a new SIM as don't really want to wipe my phone
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on 07-06-2023 12:45
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on 07-06-2023 12:45
Not the solution, didn't fix but check IMEI and says My IMEI has status Blacklist: Reported Lost/Stolen/Non-Pay or Fraudulent
Which is strange must be something Todo with my tariff change whilst abroad as that is the only change I made.
Not a quic fix, from reading other posts o2 can take up to a week to resolve