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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8823 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 378275 Views
  • 4 replies
  • 0 kudos

IPhone SE Compatibility

I have an Iphone SE purchased in 2020; I have a new 5G sim card to swap with existing but is the device 5G compatible?

Le Banana Split by Lio

Hi,Does anyone know if 'Le Banana Split' by Lio used on the O2 iPhone ad is available as a ringtone?ThanksDave

Dave_G by Level 1: Joiner
  • 597 Views
  • 2 replies
  • 0 kudos

Resolved! Watch5 4G not working abroad

My watch5 with its own esim works fine in the UK (without phone) but now I am in Greece and it doesn't work at all - cannot make or receive calls. I have enabled roaming even though it shouldn't matter. I can see it latches to a local network but can...

Vulcan by Level 1: Joiner
  • 1413 Views
  • 5 replies
  • 0 kudos

Resolved! to reset eSIM on iPhone

Hello,Could you pls help me reset eSIM?It stopped working. Thank you

Andrey2 by Level 1: Joiner
  • 572 Views
  • 1 replies
  • 0 kudos

Error code 14 on Apple Watch ultra

Tried to use 02 contact centre, no use at all, had a new Apple Watch ultra yesterday and it not registering as having a sim, tried to reset - still nothing……comes up with error code 14 when trying to set up on the iPhone ….can someone help?

Text message not sent message, but has been received.

Hi everyone, my phone is sending SMS messages, but is telling me they have not gone through. Giving me a send failure note beside the message. Do I need to update the message centre number or settings?? does anyone else have this issue?

Garylaing by Level 1: Joiner
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! Charger cable

Hello I purchased a charger cable once again and it’s stopped working. I am sick and tired of buying them and they won’t work after awhile. There not cheap and I can’t afford another one. Can you please send me a replacement ASAP. Thank you Amanda

Resolved! Watch data plan woes

Have just wasted an hour of my life on phone to sales a customer service` back to sales and back to customer service. All I would like is to add the data plan to my Apple Watch. I got it directly from Apple so just need to link it with my iPhone and ...

Radam84 by Level 1: Joiner
  • 664 Views
  • 1 replies
  • 0 kudos

Resolved! O2 rewards

On March 14 I received a text message from O2 offering me six months free Apple Music.My question is: can I download the music for free?

JD27 by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos