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iPhone Handset Exchange

Anonymous
Not applicable
I sent my iPhone away for repair and they said they will do a handset exchange. I was just wondering if anyone knew what O2 do with the other phone that was sent for repair. Do I get it back or do they keep it- it's just the phone has all my messages, personal details and photos stored.

Thanks
Message 1 of 17
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Anonymous
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Thanks everyone!
Message 11 of 17
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Anonymous
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Your welcome thats what we are here for slight_smile

Message 12 of 17
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Liquid
Level 44: Clearly Talented
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I can vouch for the data destruction. None of my unwanted pictures appeared on the Internet grin
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 13 of 17
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MI5
Level 94: Supreme
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you think wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 17
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Anonymous
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I thought only I had some of Liquid's pictures MI5 slight_smile

They still make me blush !!

Lol.
Message 15 of 17
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Liquid
Level 44: Clearly Talented
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If they only make you blush I'm clearly not pushing myself hard enough haha. slight_smile
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 16 of 17
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Anonymous
Not applicable

They will have deleted everything from the phone.  When I had my iPod touch exchanged in store they went into settings and handed me the device back to press 'erase all content' in the general/reset menu. 

 

If your phone was not beyond repair, it will in turn be refurbished and handed on to someone else whose phone has broken.

Message 17 of 17
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