No o2 signal at my aprtment

[Anonymous]

I am getting noservice signal at my apartment.
I spoke to custmercare they said thir system showing my postcode o2 signal providing area. I said reality its not.
They said u have to pay full contract eventhough they not provding signal at home. Not sure how to handle

[jonsie]

Try cleanig the sim card or reset network settings.

Check your postcode here:O2 Service Status

Are others in the area having problems. If all fails then book yourself an appointment at the nearest Apple store to get the phone checked out.

[Anonymous]

I replaced new sim. Still no signal at my aprtment.
I went store. Phone is fine .
Really o2 wants money without providing service like someone theft money

[MI5]

Is this a new problem? Have you tried turning 3g off ? Do you get a signal elsewhere?

[jonsie]

Have you ever had signal at your apartment?

[Anonymous]

I never had signal at my apartment though other networks are fine.
I am not using 3g at my apartment

[MI5]

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@Anonymous wrote:
I never had signal at my apartment though other networks are fine.
I am not using 3g at my apartment

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Then why did you take out a contract with O2 if you knew there was no signal..... ?

[Anonymous]

I came to know after taken contract. How do i know before taking contract.
I thought i cancel before 1
Month . They said cant cancel after 7days. What to do.
Just want to know can the contracts allowed to the customer providing nosigal at providing address.
Am i eligble to cancel the contract as per legally?

[MI5]

Unfortunately you cannot cancel now you have gone past 7 days. You should have checked for a signal with a pay as you go sim before taking a contract out or cancelled within 7 days. The signal inside buildings is always variable as parts of the buildings construction can have a big effect on signal. Do you have wifi at home? If so you can use an app called TuGo which will allow you to make calls and texts on your wifi signal, so no need for a normal phone signal at all........

[Anonymous]

the only way you can cancel is to pay off the remainder of your contract, your monthly amount  how many months left on your contract, you could sell your phone to help with the cost