custom-community-header-logo.text

Anonymous · ‎10-09-2015

hi, I have a contract on O2 with the iPhone 5s, and it ends in March, is there a way to get the 6s when it comes out without a load of cost?

Cleoriff · ‎10-09-2015

Not unless you pay off your contract in full..or device if on Refresh

Edited to add...you will get an option for an early upgrade...but that wont be till February..

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎10-09-2015

Not unless you pay off your contract in full..or device if on Refresh

Edited to add...you will get an option for an early upgrade...but that wont be till February..

Veritas Numquam Perit

MI5 · ‎10-09-2015

I upgraded a contract a few weeks ago and they waived my early upgrade fee.
Phone through to retentions on 202 and see what deal you can negotiate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-09-2015

Okay, thank you!

Anonymous · ‎10-09-2015

Ahh okay, thank you!

Cleoriff · ‎10-09-2015

@MI5 wrote:
I upgraded a contract a few weeks ago and they waived my early upgrade fee.
Phone through to retentions on 202 and see what deal you can negotiate.

Yeah but that's probably because you are a 'special case' @MI5.

I they will probably only do that if you have been a good customer for years.with no late payments...

Veritas Numquam Perit

MI5 · ‎10-09-2015

Every customer has their own little "pot" that can be drawn from, I'm sure of it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-09-2015

@Cleoriff wrote:
@MI5 wrote:
I upgraded a contract a few weeks ago and they waived my early upgrade fee.
Phone through to retentions on 202 and see what deal you can negotiate.
Yeah but that's probably because you are a 'special case' @MI5.
I they will probably only do that if you have been a good customer for years.with no late payments...

So we just mention his name.....:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎10-09-2015

@jonsie wrote:
@Cleoriff wrote:
@MI5 wrote:
I upgraded a contract a few weeks ago and they waived my early upgrade fee.
Phone through to retentions on 202 and see what deal you can negotiate.
Yeah but that's probably because you are a 'special case' @MI5.
I they will probably only do that if you have been a good customer for years.with no late payments...
So we just mention his name.....:smileywink:

True...and I have an idea of the address....but sadly no idea of the account number....:smileytongue:

Veritas Numquam Perit

MI5 · ‎10-09-2015

and that's exactly how it will stay !
So, back on topic......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

iPhone 6s

Error code 14 and 15 pairing Apple Watch to new ph...

New phone

Sofy

Apple Watch 10 titanium

Switch up