on 02-10-2014 13:15
on 02-10-2014 13:15
I'm on IOS 8.0.2 and my iPhone 6 keeps losing service. One minute it will be fine and the next minute it will show No Service, without me moving it or touching it. I never had a problem with service on my iPhone 5 in the same places, so it does seem to be specific to this handset.
Anybody else having an issue like this?
on 23-10-2014 08:45
on 23-10-2014 08:45
on 23-10-2014 09:51
I too had this problem. Initially I thought it was my contract swapping over (from a £27 direct O2 account to a £33 O2 Carphonewarehouse account) so didn't think anything of it. Then I had to turn my phone off for other reasons and when I switched it back on, it was fine so my instant reaction was 'ah, that's everything swapped over'. Just over 24 hours later I lost service again. That's when I started to think there wasn't something right. I switched the phone off and on and service resumed, only to disappear again that night. The next day when I woke up without service, I KNEW there must be a problem. My instant reaction was that it was the handset because I'd done a direct sim transfer from my previous iPhone 5 so I didn't think the sim could possibly be the problem. I took the phone into the Carphonewarehouse who advised going across to the O2 shop to do a simswap instore. I was a bit agitated at this point because I was convinced my sim wasn't the problem. The O2 assistant was very helpful and advised that "waves" could have been damaged when transfering the sim. I imagine this is to do with the fact that the nano sim is tiny and therefore more prone to slight faults, particularly when moving one to the other. Anyway - he did the swap and SO FAR, I've had a pretty consistent service. Nothing to do with the handset. If you are having issues I reccommend a simswap. Even if you had a nanosim before and assume you'll be able to do a direct transfer, the likeliness is the sim might have been knocked about (without you realising) when setting up the new phone. Remember it's tiny so more sensitive. Phew.
on 23-10-2014 09:57
on 23-10-2014 09:57
We certainly hear more about sim problems these days, whether there is indeed a problem with the swap process or just the quality of the micro and nano sims it looks like a starting point for anyone having problems initially when changing phones or tariff.
on 24-10-2014 11:17
on 24-10-2014 11:17
on 24-10-2014 15:12
on 24-10-2014 15:12
on 09-12-2014 06:37
on 09-12-2014 06:37
on 09-12-2014 09:52
on 09-12-2014 09:52
@Anonymous wrote:
Having same problem did switching sim solve it?
It should be the first thing to try......
on 15-12-2014 10:06
on 15-12-2014 10:06
Hi-I bought my iphone6 last week and i am having the same issue. It happens once a day and i have to switch it off and back on again. I have searched for networks but nothing seems to be working - i am about to contact apple now.
Did you find a fix?
on 15-12-2014 10:12
on 15-12-2014 10:12
@Anonymous wrote:Hi-I bought my iphone6 last week and i am having the same issue. It happens once a day and i have to switch it off and back on again. I have searched for networks but nothing seems to be working - i am about to contact apple now.
Did you find a fix?
It appears that swapping the sim has fixed many of these issues....
Veritas Numquam Perit