iPhone 6 keeps dropping service

Anonymous · ‎02-10-2014

I'm on IOS 8.0.2 and my iPhone 6 keeps losing service. One minute it will be fine and the next minute it will show No Service, without me moving it or touching it. I never had a problem with service on my iPhone 5 in the same places, so it does seem to be specific to this handset.

Anybody else having an issue like this?

Anonymous · ‎18-10-2014

Thank you for your insights DJC1690

To add balance I've had every iPhone from the iPhone 4 onwards ,and not had any major issues.

I'm in no way stating no one ever has.

MI5 · ‎18-10-2014

@Anonymous wrote:
That's y i won't get aiPhone what's of ever becausethos problemect . This phonejus got out n now got problems all ready? That a sign DON'T GET AIPHONES!!

That's gonna raise some eyebrows

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-10-2014

One man's meat...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎18-10-2014

I had this problem, I done a simple SIM swap and I'm all fine now

Toby · ‎20-10-2014

Hi @Anonymous

Just to let you know, I've moved your thread to the Apple section of the forum

Great advice here guys!

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gemz4the1 · ‎22-10-2014

Hi @Anonymous

Do you have an update on this?

Are you still experiencing issues with your phone?

MI5 · ‎22-10-2014

Two other customers today have reported signal drops using their old sim cards. They have been advised to sim swap also. One of them has done so and is stable again. So, it seems that a sim swap is required even if coming from a previous iPhone with the same size sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-10-2014

That's certainly where to start with the diagnosis.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎23-10-2014

SIM swap seems to have worked for me

Fingers crossed but no loss of signal for 2 days and that's a first!

jonsie · ‎23-10-2014

Good news @Anonymous

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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