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iPhone 6- PreOrder

Anonymous
Not applicable

Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?

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MI5
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Let us know wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Another day, still no phone. or sign of it. I keep getting assured that it should be any day as i ordered on the 19th sept. will be 4 weeks tomorrow!
Upgrade SG 64GB 6+
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jonsie
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@Anonymous wrote:
I'm just about to call o2 CS now and ask them about this, the agent on LC reassured me that i will get full refund of that fee also, the cancelations already been put through so if they say something else they better get ready for my screaming down the phone.

Let us know how you get on.

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Anonymous
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Just received another message frm O2 saying my iphone 6 still hasn't come in and they'll let me know as soon as it does.

 

Ordered 6 64GB SG on 16 September so been waiting nearly a month. 2 week wait when I ordered!

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jimmy2shoes
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In regards to the O2 refresh refund, I was told that they refund the money, and you go back to your old tarrif, as long as you cancel the order before its sent out. I cancelled my order On Monday and just phoned to check this, the woman I spoke to said my refund has been processed this morning and will be back on my card within 5 working days, hope this helps.
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viridis
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Win win, at least now some can get their handset without any further hassles
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jimmy2shoes
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Also I asked if you can do the refresh In the apple store, and she said no, that's only for standard tarrifs, not refresh.
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jonsie
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@viridis wrote:
Win win, at least now some can get their handset without any further hassles


At least that's some good news...

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viridis
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She may be uninformed, if that can be believed lol
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Anonymous
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The apple agent was not wear that i was so far away from my upgrade day and all in all, they can't do it... brb whilst i go scream into a pillow and cry.
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