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iPhone 6- PreOrder

Anonymous
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Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?

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jonsie
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There's still a chance but to be honest live chat is not the most reliable source...

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Anonymous
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online the 16gb 6+ in all colours are showing in stock, hopefully we see the same change in the 64/128 this week =[
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Anonymous
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I ordered a space grey iphone 6+ 128gb with o2 refresh on the 1st of October. I was about to receive it before the 14th. On Friday the 10th I received an sms from O2 stating:

 

"We're sorry, we can't get your new iPhone to you on the date we had hoped. It's been really popular and unfortunately your delivery has been delayed. When it arrives we'll get your order straight out to you. If it's more than 7 days we will get back in touch with an update."

That message got me suspicious and searching online led me to this thread. I was shocked to find so many people complaining about O2 telling lies and not delivering iphones on time.
I'm seriously thinking about cancelling the order and going to CPW to get the iphone straight away.
I'll definitely do that if I get a similar sms from O2 informing me about a new delay, which will probably happen...

 

I have two questions though.
1) Cancelling the new contract with O2 will get me back to my previous monthly tariff (the one I'm paying for the last two years)?
2)  How long does it take to cancel the new contract in order to start a new one at a CPW store?

Thank you in advance and sorry for the long post!

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jimmy2shoes
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I ordered a 128 space grey iphone 6 on 30th september though the refresh tarrif, i have just been on to online chat and been told it wont be in stock for another "4-6 weeks", it said " up to 14 days" when i ordered 12 days ago, i got the " we cant deliver your phone on time" text yeserday! ridiculous!

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Anonymous
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Just got my dispatch email from CPW. So wish I had done this earlier. Think Ill be cancelling my order with Vodafone in the morning! So cant wait to receive the phone now tomoro. 64gb 6+ silver! What I dont get is how CPW have so many handsets over the actual networks, when they sell for all of them. Oh well my gain I guess!
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Anonymous
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ive almost been waiting 4 weeks now. So Saturday evening I cancelled my O2 order and upgraded via cpw. They also spoke to O2 directly while I was on the phone. Just had the O2 text telling about my new 4g tarrif and an emailing from cpw saying my phone will be delivered tomrrow! Amazing. Shoud have done this sooner!
I guess the only downside is that I won't get my money back for waiting for 4 weeks now...?
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jimmy2shoes
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Does anyone know if I cancel my order ( I paid off the refresh part of my contract), and go into an O2 store to start again, if I need to go through the credit check process again ( even though I have been with them for 12 years), the online chat person said I would, but this doesn't seem right to me?
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MI5
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All new contracts require a credit check, I'm afraid, but if you were accepted a few weeks ago you should be OK now ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jimmy2shoes
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I have been with o2 for 12 years, and just upgraded every time. This year I just paid off the phone plan part of my contract to upgrade from my 5s to the 6 plus through the refresh system, ( no further credit check required as it was an upgrade).
So if i get a refund for this, im still in contract for the tarrif part surly?
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MI5
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Who knows - O2 CS will tell you - It will depend what the system says.
If it see's it as an upgrade you will be OK but if it see's it as a new contract you'll have to be checked, I guess.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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