iPhone 5s

on 07-11-2016 06:19
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on 07-11-2016 06:19
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on 07-11-2016 06:42
Under the terms of the warranty you may also choose to have apple to repair it.
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07-11-2016 07:36 - edited 07-11-2016 07:38
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07-11-2016 07:36 - edited 07-11-2016 07:38
You will need to contact O2 http://www.o2.co.uk/contactus
Why did Apple feel they weren't responsible? They do offer a 1 year warranty.. but arent obligated to replace it....
Veritas Numquam Perit
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on 07-11-2016 07:56
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on 07-11-2016 07:56
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-11-2016 08:29
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on 07-11-2016 08:29
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on 07-11-2016 08:32
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on 07-11-2016 08:32
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-11-2016 11:54
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on 07-11-2016 11:54
What exactly is the damage? You can be certain if Apple won't fix it under the warranty, then o2 definitely won't.
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on 14-11-2016 10:57
Hi @Anonymous, did the above advice help you out in the end? Do you have any additional questions?

