cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 5s loosing wifi

Anonymous
Not applicable
my iPhone 5s keeps jumping off wifi and using my 3G allowance
Message 1 of 9
5,043 Views
8 REPLIES 8

Anonymous
Not applicable
what is the signal strength of the wifi when it jumps off?
Message 2 of 9
5,037 Views

MI5
Level 94: Supreme
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
All iPhones are designed to do that when the screen is locked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 9
5,035 Views

gemz4the1
Level 23: Casual Specs
  • 2478 Posts
  • 261 Topics
  • 33 Solutions
Registered:

Hello and welcome to the community.

I presume you have an iPhone?

You should only have one on at a time - either wifi or mobile data - otherwise your phone will switch to mobile data when it is downloading updates and your data allowance will be used up quickly.

Message 4 of 9
5,035 Views

Anonymous
Not applicable

@gemz4the1 wrote:

 

I presume you have an iPhone?

 


the topic kind of gives that away! Crazy

Message 5 of 9
5,032 Views

MI5
Level 94: Supreme
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@gemz4the1 wrote:

I presume you have an iPhone?


Yes, the "My iPhone 5s" in the first post is a dead giveaway wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
5,030 Views

Anonymous
Not applicable

@MI5 wrote:

@gemz4the1 wrote:

I presume you have an iPhone?


Yes, the "My iPhone 5s" in the first post is a dead giveaway wink


kudos to you sir! (i presume you a sir)

Message 7 of 9
5,025 Views

gemz4the1
Level 23: Casual Specs
  • 2478 Posts
  • 261 Topics
  • 33 Solutions
Registered:

Thanks for pointing that out guys slight_smile

I should have gone to specsavers....... Angel

Message 8 of 9
5,024 Views

Anonymous
Not applicable

I personally opt to turn off 'Mobile Data' in my settings to keep my iPhone 6 Plus on Wifi. 

 

Settings -> Mobile/Cellular -> Mobile Data = Toggle off. 

 

Just ts remember to turn back on when out of wifi range. 

Message 9 of 9
5,021 Views