iPhone 5 battery deteriorating

[Anonymous]

I've had my iPhone 5 since December 2012. Obviously the battery has never been brilliant as they aren't on iPhones but I used to be able to get a full days use out of it.

Over the last couple of weeks, the phone's battery life has seriously deteriorated. I can't get through an 8 hour shift at work without it running out. And that's with very limited use. What's even stranger is that the phone has lost battery even when it's telling me that there's still as much as 37% left.

I'm not using the phone any differently, I don't leave apps open and I've even resorted to turning off 3G until my breaks. Is this issue something that I need to take up with O2 or Apple? I wouldn't mind if I only had a couple of months left on my contract but I'll have to put up with this until mid-November!

[MI5 · Accepted solution]

Apple offer a battery replacement scheme if you go to an Apple store.

[Anonymous]

You could try a restore which can sometimes help.

The phones battery will deteriorate after so many cycles.

If you have apple care + then the battery is covered.

If not then as MI5 states they can swap it our for you.

Make an appointment at your local apple store here ; http://concierge.apple.com/reservation/gb/en/techsupport/

Also note the new iOS 7.1 is due in March hopefully which may have stability fixes and battery improvement (maybe.)

[Anonymous]

Here is a thread I wrote which may help.

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iOS-7-Battery-Saving-Tips/m-p/530730/high...

[Bambino]

http://www.zdnet.com/how-to-improve-your-iphones-battery-life-updated-for-ios7-7000014902/#photo

[Anonymous]

Just out of interest incase this is transmitter/mast related...

At the weekend, when you're not at work, does your battery last any longer? (assuming you don't live THAT close to your work lol)

[Anonymous]

You could try watching these two video guides I wrote on battery saving tips and see if that helps you any.

http://www.youtube.com/watch?v=F7-RzDsPaOg

http://www.youtube.com/watch?v=Et9X07gzScA

[Anonymous]

Thanks for all the advice. I'll certainly have a look at all of your tips and see how I get on during my shift tomorrow. If there's no improvement after I've made some changes, I'll get in touch with Apple.

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@Anonymous wrote:

Just out of interest incase this is transmitter/mast related...

At the weekend, when you're not at work, does your battery last any longer? (assuming you don't live THAT close to your work lol)

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My battery doesn't really last much longer even when I'm away from work. But then again, work isn't that far from my house so that's probably why it makes little difference. If I seem to have used a lot of my battery on some days, I tend to check my data usage and that will usually be high too. However, over the past couple of weeks, my battery is deteriorating and I'm not using a great deal of data.

Just out of interest, if Apple decide to replace the phone because it's faulty, how long would this process take/How long will I be without my phone? I only ask because I travel quite a bit and I usually need a decent phone with internet access with me. Cheers!

[MI5]

If it's under warranty it gets swapped there and then in store.

[Anonymous]

I purchased the phone 14 months ago so I'm guessing the warranty has ran out?