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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9576 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383173 Views
  • 4 replies
  • 0 kudos

Resolved! iphone 5s 3g or 4g?

If i buy a iphone 5s on a 4g tarrif, will it switch to 3g if 4g isnt available. Both tarriffs are the same price ie £37 a month on the 5s and i dont know which to choose.

Anonymous by Not applicable
  • 4728 Views
  • 10 replies
  • 0 kudos

Cash back Tariffs

What is a cash back Tariff? Why do you give way £150? What are the differences between a cash back tariff and choosing a new tariff?

Anonymous by Not applicable
  • 6373 Views
  • 15 replies
  • 0 kudos

Resolved! free £20 top up for christmas

was told if i txt christmas o2 were giving their customers £20 at the end of january,i txt o2 in december and got a txt back to say i got it,still waiting on it...dose any1 know if i need to claim it anyway or what should i do??

Anonymous by Not applicable
  • 3985 Views
  • 10 replies
  • 0 kudos

GPRS on IPhone 5c

I keep getting GPRS on my phone instead of 3G or 4G, whichever one it's meant to be. Brand new phone, received it less than a week ago but this is the only fault so far.Spoken to 2 guys from O2, both gave me different things to do, one telling me to ...

Anonymous by Not applicable
  • 3343 Views
  • 6 replies
  • 0 kudos

Resolved! Unlock Iphone 4s

My contract is coming to an end in March and I want to get a sim card on 3 network to use in my current phone. What do I need to do?

Anonymous by Not applicable
  • 3398 Views
  • 3 replies
  • 0 kudos

Resolved! Network problem after iOS update

Hi, I updated to iOS 7.0.5 this morning via wifi, and since doing that, my phone will not connect to the O2 network. It just has "searching" in the top left corner. I spoke to O2 on the phone for about an hour and tried everything she said and nothin...

Anonymous by Not applicable
  • 9493 Views
  • 10 replies
  • 0 kudos

Resolved! How do I get the O2 Wifi profile installed on my non-3G iPad?

As an O2 customer I have the O2 Wifi profile installed and working on my iPhone 5. However, I would also like to get the profile installed on my non-3G iPad. I cannot install the app on the iPad because it is only compatible with 3G iPads, but that s...

Anonymous by Not applicable
  • 15842 Views
  • 13 replies
  • 0 kudos

Resolved! iMessage not activating 5s???

Hello all, I'm a newbie to this forum (but a longtime o2 customer fortunate enough to never have had unresolved issues!)I've upgraded from a pay monthly 4s to 5s last Friday, followed the usual set up process & have been unable to activate iMessage o...

Anonymous by Not applicable
  • 4499 Views
  • 14 replies
  • 0 kudos

Resolved! cancelling o2 simplicity unlimited 12 month contract, but I own the phone

Hi I want to cancel my o2 simplicity unlimited 12 month contract taken out Oct/Nov 2013. I own the Iphone that this contract is associated with and just want to use it for wifi, no calls or texts, could someone tell me please, would I have to pay out...

Anonymous by Not applicable
  • 3251 Views
  • 3 replies
  • 0 kudos

Resolved! Repair

Does anyone know a email or number where I can get in touch with O2 to find out where my phone is as I sent it for repair last Monday and was told i would have it back in 3 days and I emailed the insurance company and DPD who collected my phone both ...

Anonymous by Not applicable
  • 2587 Views
  • 2 replies
  • 0 kudos